|
9-1-1
Emergency Communications:
The West Central Texas
Council of Governments helps 18 of the 19 regional
counties* provide emergency communications
services to the residents through a network of public
safety answering points located in sheriffs’ offices and
police departments across the region. Emergency
Communications staff are responsible for budgeting,
equipment purchases, monitoring and compliance to Texas
State rules and regulations regarding 9-1-1. In
addition, regional 9-1-1 related services include:
Equipment
-
Provide and maintain 9-1-1 equipment and software to
the Public Safety Answering Points (PSAPs) in the
region – a total of 17 PSAPs
-
Provide technical assistance and purchasing of 9-1-1
addressing equipment
-
Maintain inventory of all PSAP and addressing
coordinators equipment
Mapping
-
Developed and maintain accurate maps of each county
in the region
-
Maintain databases in maps (Master Street Address
Guide (MSAG), Emergency Service Number (ESN), Zip
Code, Phone Exchange, Addresses, Roads)
-
Take
Global Positioning System (GPS) coordinates for
structures in counties
-
Maintain lat/long coordinates of county addressing
-
Print
maps for various county government offices
Addressing
-
Maintain current list of 9-1-1 Addressing
Coordinators in the region
-
Maintain MSAGuide for the region
-
Assist
counties with the public obtaining addresses
-
Submit
new addressing/corrections to 9-1-1 database
provider
-
Maintain ESN database with 9-1-1 database provider
and phone company
-
Assign
physical addresses for certain counties
Training
-
On-site and at WCTCOG offices
-
Call
Taker training
-
Addressing Coordinator training
-
Miscellaneous training such as Stress Management,
First Aid/CPR, Basic MSWord, etc.
-
Utilize the "Best Practices for Basic 9-1-1 System
Training" manual distributed by the Commission on
State Emergency Communications
Public Education
-
9-1-1
for Kids programs and Red E. Fox suit loan program
-
Programs for senior citizens
-
Programs/booths for general population (Health
Fairs, Parades, Etc.)
-
Wireless user programs
-
Programs for Spanish speaking citizens
-
Programs for deaf or hard of hearing citizens
-
Coordinate and distribute educational materials and
items
Wireless
* -
Abilene/Taylor County 9-1-1 District encompassing Taylor
County and the City of Abilene, including the part of
Abilene in Jones County, is not part of the WCTCOG 9-1-1
program). |
9-1-1 Home